Write to us
One email to support@velnoxys.com is enough. You usually have a reply the same day.
We are a small team. A person reads every message. No queue, no chatbots.
support@velnoxys.comFree shipping worldwide · 14-day return window · 1-year warranty
Will it work with my laptop?
Yes, if your laptop has a USB-C port with video output. MacBooks (M1 to M5 and Intel) and recent Windows, Linux and ChromeOS laptops are compatible. Not sure? Tell us your model and we will answer before you buy.
Browse the productsWhere is my order?
You get a confirmation email with tracking as soon as your order ships. If you cannot find it, send us your order number or the email address you used.
Find your orderReturns and refunds
You have 14 days to change your mind, even with the box open. Returning is simple: write to us, we send the label and refund you as soon as the parcel arrives.
Warranty
Every setup carries a 1-year warranty. A faulty screen, hinge or cable is replaced, with nothing to pay up front.